RETURN POLICYUpdated 5 months ago
Sage and Paige is committed to customer satisfaction – if you are not satisfied with your purchase, simply return it to us within 30 days of the order delivery date.
We hope you love your order, but if you are not completely satisfied with your purchase we accept returns for store credit only.
Please allow 5-10 business days after receipt of your package to process your return.
To ensure a positive shopping experience for all customers, and to prevent fraud, abuse or misuse of the Returns Policy, Sage and Paige may refuse to accept returned items if we identify an unreasonable or excessive return pattern, or if we otherwise reasonably believe you are overusing or abusing our Returns Policy. Returned goods that do not meet the following criteria will be declined, and may be sent back at your cost.
- Return must be lodged within 30 days of the order delivery date. If the order exceed 30 days return window, tell customer we are unable to accept their return request.
- Merchandise must be in its original condition, and must not be worn, washed, altered, stained or perfumed.
- Merchandise must have all tags, including any Sage and Paige hangtags, attached.
- All footwear returns must include the original shoebox in its original condition, without postage labels.
- Bag returns must include the original packaging, with the security seal intact.
- Merchandise is excluded from returns: accessories (e.g. earrings, necklaces), hair accessories, hats, intimates, stockings, phone accessories and items marked as ‘FINAL SALE’.
- FINAL SALE: All items with prices ending in $XX.50 are Final Sale.
These return policy were last updated 1st April 2021.